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Privacy Policy

BlueIsland Ltd. (Hereinafter referred to as "This Company") promotes the protection of personal information by establishing a personal information protection policy as follows, establishing mechanisms of personal information protection, and making all employees thoroughly recognize the importance of and address the protection of personal information.

  • Management of Personal Information

    This Company keeps accurate and up-to-date personal information of its customers, and in order to prevent the unauthorized access, loss, corruption, falsification and leakage of such information, takes necessary measures such as the maintenance of security and management systems as well as thorough employee training to implement safety measures and strictly manage personal information.

  • Use of Personal Information

    The personal information entrusted to This Company by customers may be used to contact them or supply information about business operations, reply to questions and send emails and/or documents.

  • Prohibition of Disclosure and Provision of Personal Information to Third Parties

    This Company shall appropriately manage personal information entrusted to us by customers, and will not disclose such information to third parties, except in the following cases.

    • ・In the event that This Company has the consent of the customer.
    • ・When disclosing to a vendor consigned by This Company to carry out tasks in order to provide services desired by the customer.
    • ・In the event that disclosure is required by laws or regulations.
  • Safety Measures for Personal Information

    This Company has implemented security measures to ensure the accuracy and protection of personal information.

  • Personal Information Inquiries

    If any individual requests to examine, amend or delete their personal information, such requests will be supported after verification of the identity of the individual making the request.
    For such inquires, please contact us via the following form or via email.

  • Service Usage Data

    • ・Cookies
      This Company may use cookies in order to improve convenience such as via the preservation of settings, to provide security via the maintenance and protection of sessions, to analyse usage of services, and to improve the experience of services. This Company may also use analysis services provided by Google Analytics and other third parties.
      It is possible to enable or disable cookie use, however a segment of services such as those services requiring login functionality, may become unusable if cookie use is disabled.
      The collection and usage of access data by third parties is stipulated by the applicable services' terms of service and/or privacy policies.
    • ・Logs
      Information such as IP address, browser type, browser language etc. may be automatically generated and saved. This information may be used to analyse usage of services, improve user experience, and to prevent malicious behavior that interferes with the regular provision of services.
    • ・Location Data
      Some services may use location data sent from devices such as cellular telephones. Such data will be used within the scope necessary for the applicable service. In the event that the transmission of location data is disabled in the device's settings, such data will not be transmitted.
    • ・Device Data
      There may be circumstances when device data (OS, device identification information, computer name, advertising ID etc) is obtained. There may also be circumstances when This Company links advertising IDs with a customer's internal identifier. This information may be used to analyse usage of services, improve user experience, and to prevent malicious behavior that interferes with the regular provision of services.
    • ・Compliance and Review of Laws, Regulations and Standards
      The Company will comply with applicable Japanese laws, regulations and standards with respect to the personal information that it holds, and will review and revise the contents of its privacy policy, whenever appropriate.
  • Inquiries

    If you have any inquiries regarding This Company’s handling of personal information, please contact the following.

  • BlueIsland Ltd.

    3-1 Ofuka-cho, Kita-ku, Osaka 〒530-0011
    Contact us